A difference to be made between permanence and telephone switchboard. The two terms are often amalgamated for the sake of simplification, even if the switchboard and. the permanence remain two very different notions from each other. The switchboard is related to the. hardware while the telephone permanence represents the person or persons. Who take care of your calls. You can of course have the telephone service provided by one of your employees. But it is also possible to outsource this service. In any case, it is essential to ensure that those. Who contact you get a quick, clear and precise answer.

Benefits Not to Be Overlooked

It is for the person to whom the mission is entrusted to be courteous, professional or even friendly but above all to know how to respond to the request made by the caller. Companies specializing in the field such as Kavkom.com exists if you want to delegate the management of your prospects CFO Email List as well as your customers. Benefits not to be overlooked There are several reasons why you may want to use a professional switchboard. The first reason often remains that you give off a more professional image and which can even give you the appearance of being a large company even with a smaller structure.

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How to Choose Your Telephone Switchboard

Already, you can have a unique and easy to remember number. This image can be built using music on hold with personalization of your messages. Which will prevent you from directing all your prospects to a mailbox. Or even thanks to automatic pre-answering. Which avoids your Asia Email List customer having to wait for several rings. Other not insignificant services exist, such as being able to direct calls using an interactive. Voice server which can offer you the opportunity not to waste your teams’ time by. Often redirecting the call using a voice menu to the right service.